Privacy Policy

Last updated: March 6, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, set up a household, add pets, or use our services. This includes:

  • Account information such as your name, email address, and password
  • Household information including household name and member details
  • Pet information including names, species, breed, age, weight, and health records
  • Activity data such as feeding logs, walk logs, and care schedules
  • Usage data including how you interact with our application

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Sync pet care data across household members in real time
  • Send you notifications and reminders about pet care schedules
  • Process transactions and manage your subscription
  • Respond to your requests, comments, and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraud and other illegal activities

3. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With other members of your household, as necessary for the service to function
  • With service providers who assist us in operating our platform (e.g., hosting, payment processing)
  • When required by law or to protect our rights and the safety of our users
  • In connection with a merger, acquisition, or sale of assets, with notice to you

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. Our application uses industry-standard encryption for data in transit and at rest. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use our service. You can control cookie settings through your browser preferences. Essential cookies required for the service to function cannot be disabled.

6. Children's Privacy

Pet Pilot is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your account and associated data
  • The right to export your data in a portable format
  • The right to opt out of certain data processing activities

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

privacy@getpetpilot.com